Frequently Asked Questions

The most common of the frequently asked questions.

When Will The Kits be Back in Stock?

We generally keep everything in stock. When kits go out it is due to a delay getting one of the components. Normally kits are out of stock for only a few days. If it’s longer, we’ll have a store notice with information. If you subscribe to the email list, we’ll send out an update when

What Filament and Printer Should I Buy?

This question is answered in several places. Read through the documentation for the design you want to print,. This documentation can be found on the designs page. You can read our 3D Printer Buying Guide and our Filament Buying Guide to get a better understanding as well.

Slicing or Filament Questions

We’re always happy to help with any questions or issues you are having. However, many of these are answered in the documentation included with all of our downloads. If you are interested in printing one of our designs, the downloads are full of good info. Head over to the designs page and download the files

Super Safety is Not Working?

Common issues with the Super Safety are covered in the Super Safety documentation. You should download the Super Safety release files and read through it before doing anything else. You can find the Super Safety documentation on the design page. If you are having an issue with Super Safety parts you purchased from a third

Why Have I Not Received an Order Confirmation?

We send an order conformation email when you place an order. If you have not received this, it may well have gone to spam. Check your spam folder. If you still can’t find the confirmation email, use the below form to let us know. Be sure to include as many details as possible, such as

Do You Sell the Super Safety?

We do not sell the Super Safety. The Super Safety was released as an open project. Details are on the design page. If you are looking to buy one ready made, this is the wrong place to ask 😉

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