Before sending us a message, check out the list below of frequently asked questions.
Frequently Asked Questions
As of now, we do not ship outside of the United States.
Under federal law, personally made firearms and firearms accessories are legal. However, state laws vary widely. If you are concerned, it is highly recommended you consult with local legal counsel.
We do not have any recommendations for metal printing companies. Your favorite search engine will yield better results.
We’re always happy to help with any questions or issues you are having. However, many of these are answered in the documentation included with all of our downloads. If you are interested in printing one of our designs, the downloads are full of good info. Head over to the designs page and download the files for the design you are interested in. Read through the documentation. If you still have questions after reading the documentation, feel free to contact us. We’ll get back to you as soon as we can.
Common issues with the Super Safety are covered in the Super Safety documentation. You should download the Super Safety release files and read through it before doing anything else. You can find the Super Safety documentation on the design page. If you are having an issue with Super Safety parts you purchased from a third party, please contact them directly about any issues you have with their product.
We generally keep everything in stock. When kits go out it is due to a delay getting one of the components. Normally kits are out of stock for only a few days. If it’s longer, we’ll have a store notice with information. If you subscribe to the email list, we’ll send out an update when products are back in stock.
We send an order conformation email when you place an order. If you have not received this, it may well have gone to spam. Check your spam folder. If you still can’t find the confirmation email, use the below form to let us know. Be sure to include as many details as possible, such as date and time the order was placed, and the address. The email and name used with the form should also match that used when the order was placed. These details will allow us to quickly find your order, and get you the info.
If the above FAQ did not provide an answer, contact us via the form below. If the issue is order related, please include your order number or other information that will help us identify the order and solve any issues.